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Description
The Skilled FacilitatorUnlock the potential of teams and groups with 'The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition'. This essential guide, authored by Roger M. Schwarz, is an invaluable resource for anyone looking to enhance facilitation skills and achieve effective group dynamics. With 416 pages of updated knowledge, this edition offers new insights into collaboration, mutual learning, and innovative
Unlock the potential of teams and groups with 'The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition'. This essential guide, authored by Roger M. Schwarz, is an invaluable resource for anyone looking to enhance facilitation skills and achieve effective group dynamics. With 416 pages of updated knowledge, this edition offers new insights into collaboration, mutual learning, and innovative facilitation techniques that resonate with today’s evolving workplace demands.This comprehensive resource is tailored for not only facilitators but also consultants, trainers, and coaches who seek to empower groups in reaching their full potential. Dive into updated content that aligns with current research and refined models of group effectiveness, paving the way for enhanced problem-solving capabilities.
The Skilled Facilitator also introduces a new chapter focused on facilitating virtual teams through modern conferencing technologies, ensuring that you stay at the forefront of contemporary facilitation practices. This rigorous approach is designed to build psychologically safe environments that foster trust and cooperation.
Whether you're improving processes such as Six Sigma and Lean or coaching individuals in real-time, this guide equips you with actionable strategies and skills to foster productive working relationships. Elevate your facilitative competencies and drive your groups toward greater achievements and well-being. Don't miss the chance to refine your skills with a trusted resource, perfect for professional development and mastery in facilitation.
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled. Condition: BRAND NEW, ISBN: 9781119064398, Year: 2016, Publisher: John Wiley & Sons Inc (US).
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9781119064398
Year: 2016
Publisher: John Wiley & Sons Inc (US)
Pages: 416
Description:
Help groups deliver results with an updated approach to facilitation and consulting
The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition is a fundamental resource for consultants, facilitators, coaches, trainers, and anyone who helps groups realize their creative and problem-solving potential. This new edition includes updated content based on the latest research and revised models of group effectiveness and mutual learning. Roger M. Schwarz shows how to use the Skilled Facilitator approach to: boost improvement processes such as Six Sigma and Lean, create a psychologically safe learning environment for training, and help coaches work with teams and individuals in real-time. This edition features a new chapter that explains how to facilitate virtual teams using conferencing technology.
Facilitation skills are essential in many kinds of work, and if you are looking to bring your skills up to date it is critical that you rely on trusted information like the knowledge offered in this go-to reference.
Develop the facilitative mentality and skills that enable you to help groups get better results, even in the most challenging situations
Help groups achieve greater performances, stronger working relationships, and higher levels of individual well-being
Quickly develop productive and trusting work relationships with the groups you help
Establish the functions of your facilitative role
Implement a research-based, systematic approach to diagnose and intervene in groups and improve their performance and results
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4.2 ★★★★★
Based on 21 reviews
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Product Reviews
★★★★★ 5
Unpacks Nazi rhetoric & makes it relevant to today
Format: Kindle
Ron Chernow’s best book ... unpacks Nazi rhetoric and makes it relevant to today. While I read his other books, honestly this book was far more impactful. I realized how little I knew about specific families and citizens in Germany during the rise of the Third Reich. While the Warburg family was extremely wealthy and atypical, they were very savvy yet still were very aligned to country which caused them to underestimate what was happening in Germany. I love to read about US leaders, but by reading this, realized I need to get out of US history and into global history. Also, while the Warburg brothers were the main focus, I appreciated focus and development of the important woman in the narrative.
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Reviewed in the United States on February 24, 2018
★★★★★ 5
A Comprehensive Framework for Tackling Complexity with Confidence
Format: Kindle
Strategic Problem Solving is a powerhouse of a guide for anyone navigating today’s fast-paced, high-stakes business environment—or just dealing with tough challenges in general. Mark Hartley distills years of expertise into an actionable, easy-to-follow framework that makes complex decision-making feel manageable.
The seven-step framework is the star of this book, offering a logical, systematic approach to breaking down big problems and creating solutions that stick. Each chapter walks readers through a specific phase of problem-solving, from defining the problem with precision to communicating and implementing solutions with clarity and impact. This isn’t just theory—every concept is illustrated with real-world examples, case studies, and practical tools like flowcharts and work plans.
What makes this book stand out is its versatility. It’s perfect for professionals like executives, consultants, and managers, but the ideas can also apply to personal challenges. The tools for critical thinking, prioritization, and creative innovation feel universally relevant. Hartley’s writing is clear and concise, making even complex strategies approachable.
One of my favorite aspects is the emphasis on real-world application. For example, the chapter on disaggregating problems compares tackling a challenge to scaling a mountain, encouraging readers to “break the mountain into hills.” It’s practical advice that sticks, and the accompanying tools like mind maps and timelines make it easy to translate into action.
This book is more than just a manual for solving business problems—it’s a mindset shift. It helps you think critically, lead confidently, and make smarter decisions. Whether you’re managing a team, driving innovation, or simply trying to up your problem-solving game, this guide will be an invaluable resource.
Highly recommended for leaders, thinkers, and anyone striving to navigate complexity with skill and precision!
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Reviewed in the United States on December 19, 2024
★★★★★ 5
Mastering Strategic Problem Solving
Format: Kindle
This book offers a comprehensive approach to tackling complex challenges through a practical, step-by-step framework. It guides readers in defining and breaking down problems, prioritizing for impact, and implementing solutions effectively. A notable strength is its emphasis on real-world application, featuring case studies and examples from diverse industries that demonstrate the framework in action.
The chapter "Disaggregate the Problem into Smaller Pieces," for example, introduces the concept of disaggregation by comparing a complex problem to a towering mountain that becomes manageable when broken into smaller hills. This vivid metaphor, coupled with examples like successful product launches, illustrates how breaking challenges into components reduces cognitive load and sharpens focus. Tools such as mind mapping and flowcharts are explained in detail, enabling readers to visualize relationships and streamline decision-making processes.
Aimed at consultants and aspiring professionals, this guide equips readers with the mindset and techniques to solve problems strategically. While insightful and well-structured, its academic tone may appeal more to professionals than casual readers. Nonetheless, its clear methodology and actionable exercises make it an excellent resource for anyone seeking to enhance their decision-making skills.
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Reviewed in the United States on December 14, 2024
★★★★★ 4
A very good and helpful book
Format: Kindle
This book provides a well-structured, step-by-step approach to tackling challenges effectively. The book outlines a seven-step process, beginning with defining and identifying the problem, and then walks the reader through practical techniques like mind mapping, prioritization, and overcoming decision paralysis. Further, one of the book’s strengths is its wealth of real-world examples and case studies, which make the concepts tangible. The discussion on managing time in problem-solving, critical thinking, and addressing communication barriers is particularly insightful. Additionally, Heartly introduces useful frameworks such as the "inner matrix" and role mapping, which help in breaking down complex problems into manageable parts. While the content is valuable, the writing can feel a bit wordy, and some sections could flow more smoothly. The references are also quite small (in the ebook), making them a bit difficult to read. However, these are minor drawbacks in an otherwise solid guide.
Overall, this book is a great resource for anyone looking to enhance their problem-solving skills, whether in business, leadership, or personal decision-making.This book offers a clear, seven-step approach to tackling challenges. It provides practical tools like mind mapping, prioritization, and role mapping, with real-world case studies to illustrate key points. The book effectively covers critical thinking, time management, and communication barriers.
While the writing can be wordy and the references small, the content is valuable. A solid resource for anyone looking to improve their problem-solving skills.
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Reviewed in the United States on March 28, 2025
★★★★★ 5
Turn Challenges into Opportunities
Format: Kindle
If you’ve ever struggled with solving a tough problem and wished for a clear path forward, "Strategic Problem Solving" is exactly the guide you need. This book breaks down the art of solving complex issues into easy-to-follow steps. It is a fantastic resource for anyone looking to make smarter decisions, lead effectively, and drive innovation.
Hartley takes what could be a daunting process—like understanding data, thinking critically, and finding innovative ideas—and explains it step by step in a manageable way. If you are in a leadership role, running a business, or just trying to improve your decision-making skills, you will find the strategies in this book useful and relevant.
Hartley uses relatable examples to show how these techniques can work in real situations, making connecting the dots between theory and practice easier. He also highlights the role of data in making better decisions but keeps it approachable, even if you don’t have a technical background. It’s not about numbers for the sake of numbers—it’s about how to use the information you have to make smarter choices.
One of the best things about this book is how it builds confidence. It’s not just about solving problems—it’s about thinking creatively, turning challenges into opportunities, and leading with purpose. By the end, you’ll feel more equipped to handle difficult situations at work or in your personal life.
"Strategic Problem Solving" is a great pick for anyone who wants to improve their ability to tackle hard problems. It’s practical, well-written, and full of tools that will make a real difference.
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Reviewed in the United States on November 27, 2024
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