Vertiv Power Assurance Package for Vertiv Liebert PSI UPS up to 3kVA Includes Installation, Start-Up and Removal of Existing UPS Wstartup Rmv

The Vertiv Power Assurance Package (PAP) is a comprehensive, five-year warranty service designed to protect your critical network infrastructure from outages and downtime. Built for reliability, the PAP combines expert installation, proactive maintenance, and round‑the‑clock support to keep your Vertiv Liebert PSI UPS operating at peak performance. With factory‑trained technicians handling every step—from startup and installation to safe battery removal and disposal—the PAP delivers enterprise‑grade protection, predictable costs, and peace of mind for your business.

• Five‑year coverage with 100% protection — The package provides five years of coverage on parts, labor, and travel expenses, ensuring you pay predictable maintenance costs without unexpected bills.
• Comprehensive installation and startup — Includes startup and installation services for Vertiv Liebert PSI UPS up to 3kVA, and compatibility with Liebert GXT systems, so your deployment is smooth and guaranteed to meet manufacturer specifications.
• Preventive maintenance and on‑site support — Regular preventive maintenance conducted by factory‑trained technicians helps prevent outages, extend equipment life, and maintain optimal UPS performance. On‑site support ensures help is available where and when you need it.
• 24/7 emergency response — Around‑the‑clock emergency service minimizes downtime and accelerates recovery during critical events, with rapid dispatch from skilled professionals.
• Safe battery handling and regulatory compliance — Battery removal and disposal of existing equipment are performed in accordance with all regulatory requirements, delivering safe UPS battery replacement and reducing environmental risk.

Technical Details of Vertiv Power Assurance Package for Vertiv Liebert PSI UPS up to 3kVA Includes Installation, Start-Up and Removal of Existing UPS

• Warranty term and coverage — Five years with 100% coverage on parts, labor, and travel expenses for services performed by Vertiv‑qualified technicians.
• Scope of service — Startup, installation, preventive maintenance, on‑site support, and 24/7 emergency response for Vertiv Liebert PSI UPS up to 3kVA, including compatibility considerations with Liebert GXT models.
• Battery handling — Proper removal and disposal of existing UPS batteries in compliance with regulatory requirements, ensuring safe and compliant battery replacement.
• Service history and reporting — Access to service histories and reports via the Customer Services Network portal, enabling transparent tracking of maintenance, replacements, and system status.
• On‑site technical execution — All work is performed by factory‑trained technicians, with 100% coverage on travel, ensuring high‑quality, manufacturer‑standard service delivery.
• Preventive maintenance focus — Proactive checks, battery health assessments, firmware/software validation, and surge protection verification to keep your UPS in optimal condition.

How to install Vertiv Power Assurance Package for Liebert PSI UPS up to 3kVA

Getting started with the Vertiv Power Assurance Package is designed to be straightforward and operator‑friendly. The process emphasizes careful planning, risk reduction, and a smooth transition from your current power system to a fully supported, service‑driven solution.

• Schedule and eligibility — Coordinate with Vertiv or an authorized service provider to determine eligibility for PAP and align on deployment timing. Your account will be set up for access to the Customer Services Network portal to monitor progress and service history.
• Pre‑installation assessment — A site assessment verifies existing UPS equipment, electrical connections, battery health, and room conditions to ensure compatibility with the Liebert PSI UPS up to 3kVA and any Liebert GXT integration. This step minimizes surprises during startup.
• On‑site startup and installation — Factory‑trained technicians perform the installation and startup, following manufacturer guidelines to guarantee proper configuration, load testing, and seamless integration with your network and power infrastructure.
• Battery removal and disposal — If upgrading or replacing existing units, designated technicians safely remove and dispose of old batteries in line with regulatory requirements, documentation provided for compliance and records.
• Validation and handover — After installation, a thorough validation sequence tests standby/line‑interactive operation, battery readiness, fault masks, and communication with monitoring systems. A final handover confirms system status and provides access to service history and maintenance records via the portal.
• Ongoing maintenance and support — The PAP includes preventive maintenance visits, 24/7 emergency response, and on‑site support as part of the five‑year package, enabling ongoing reliability and predictable budgeting.

Frequently asked questions

• What is the Vertiv Power Assurance Package?
  The PAP is a five‑year warranty service package that includes installation, startup, preventive maintenance, on‑site support, and 24/7 emergency response for Vertiv Liebert PSI UPS systems up to 3kVA (and compatible Liebert GXT deployments). It provides 100% coverage on parts, labor, and travel for factory‑trained technicians, along with regulatory‑compliant battery removal and disposal, and access to service histories through the Customer Services Network portal.
• How long does the PAP last and what does it cover?
  The package runs for five years and covers parts, labor, and travel for eligible services performed by Vertiv technicians. It includes startup, installation, preventive maintenance, on‑site support, and 24/7 emergency response, plus battery removal and disposal when replacing existing equipment, all under a single, predictable cost structure.
• Is 24/7 emergency service truly available?
  Yes. The PAP includes around‑the‑clock emergency response to quickly address outages or critical faults, minimizing downtime and accelerating recovery for your mission‑critical uptime.
• What about battery handling and disposal?
  Battery removal and disposal of existing UPS batteries are performed by factory‑trained technicians in compliance with all applicable regulations, helping ensure safety and environmental responsibility during upgrades or replacements.
• How can I track service activity and history?
  Customer access to the Customer Services Network portal provides ongoing visibility into service histories, work performed, maintenance schedules, and status updates, enabling better inventory management and financial planning.
• Does the PAP support both PSI and Liebert GXT systems?
  Yes. The package includes startup and installation services for Vertiv Liebert PSI UPS up to 3kVA and is compatible with Liebert GXT deployments, ensuring broad coverage for your power protection needs.