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Description
Cisco SMARTnet Extended Service – 8x5 Coverage with NBD Exchange, TAC Access & Software UpdatesMaximize uptime and protect your Cisco deployment with Cisco SMARTnet Solution Support Extended Service. This robust maintenance plan delivers reliable coverage across hardware and software, blending 8x5 support with Next Business Day exchanges, fast parts delivery, and direct access to Cisco's expert TAC resources. Built to help IT teams manage risk, control costs, and keep mission critical networks and collaboration platforms running smoothly, this
Maximize uptime and protect your Cisco deployment with Cisco SMARTnet Solution Support - Extended Service. This robust maintenance plan delivers reliable coverage across hardware and software, blending 8x5 support with Next Business Day exchanges, fast parts delivery, and direct access to Cisco's expert TAC resources. Built to help IT teams manage risk, control costs, and keep mission-critical networks and collaboration platforms running smoothly, this Extended Service provides predictable budgeting and a streamlined path to rapid issue resolution.
- 8x5 coverage with Next Business Day hardware exchange to minimize downtime when a component fails, helping your business stay online during peak operations and critical project periods.
- Comprehensive parts replacement included, ensuring you receive the right hardware spares quickly, with processes optimized to reduce mean time to repair (MTTR) and keep systems up-to-date.
- Predictable total cost of ownership (TCO) and budgeting, allowing finance teams and IT leaders to forecast maintenance expenses without surprise charges or hidden fees.
- Direct access to Cisco Technical Assistance Center (TAC), online portal resources, and software/firmware updates, delivering expert guidance, troubleshooting, and ongoing optimization for your Cisco ecosystem.
- Electronic service delivery and streamlined service management, including portal-based case handling, documentation, and proactive notifications to keep you informed of status and required actions.
Technical Details of Cisco SMARTnet Solution Support - Extended Service
- Service Type: Extended Service for Cisco SMARTnet with 8x5x Next Business Day - Exchange - Parts - Physical, Electronic
- Coverage Window: 8 hours per weekday with Next Business Day hardware exchange to minimize downtime and maintain service continuity
- What’s Included: Replacement hardware parts, RMA processes, access to Cisco TAC, and electronic service tools and documentation
- Software Access: Software updates, firmware upgrades, and entitlement to Cisco software resources via Cisco.com
- Support Channels: Direct TAC assistance during business hours, plus online self-service tools for fast case creation and tracking
- Asset Coverage: Broad coverage across compatible Cisco devices within the contracted product families, subject to terms and conditions of the service agreement
How to install Cisco SMARTnet Solution Support - Extended Service
- Step 1: Purchase and activate the SMARTnet Extended Service contract through your Cisco account or authorized reseller, ensuring the scope covers the intended devices and product families.
- Step 2: Compile asset information, including device serial numbers, model numbers, and site locations, and prepare this data for enrollment in Cisco’s service portal.
- Step 3: Register the service contract in your Cisco account and attach the coverage to the appropriate assets, validating effective dates and service levels (8x5x Next Business Day - Exchange - Parts - Physical, Electronic).
- Step 4: Configure notification preferences and access rights for your IT team, enabling automatic case creation, proactive health alerts, and portal access to software updates and knowledge resources.
- Step 5: Validate activation by testing a sample service request or initiating a trial case with Cisco TAC to confirm response times, exchange processes, and documentation flow.
Frequently asked questions
- Q: What is Cisco SMARTnet Solution Support - Extended Service? A: It is a maintenance and support plan that provides 8x5 service with Next Business Day hardware exchange, including replacement parts, access to Cisco TAC, software updates, and online resources to help protect your Cisco infrastructure and simplify budgeting.
- Q: What does Next Business Day exchange mean? A: If a supported hardware component fails, Cisco arranges a replacement part or unit to be shipped the next business day, reducing downtime and speeding the return to service.
- Q: Are software updates included? A: Yes. The plan includes access to software updates and firmware upgrades through Cisco's resources, helping you stay current with security fixes and feature enhancements.
- Q: Does this service cover on-site engineering visits? A: The standard offering focuses on remote support and next-business-day part exchanges. On-site visits may be available as an add-on under certain terms and conditions or via separate service contracts.
- Q: How do I renew or modify my SMARTnet Extended Service? A: Renewal and modification are handled through your Cisco account or your authorized reseller. You can update asset coverage, extend terms, or adjust product families as your network evolves, typically with notice and confirmation of revised pricing.
- Q: How quickly can I get support after opening a case? A: Response times are defined by the 8x5 service level and the exchange process. For hardware issues, the goal is rapid acknowledgment and fulfillment of the Next Business Day exchange, with ongoing case updates provided through the Cisco TAC portal.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
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Product Reviews
★★★★★ 5
Beautiful Book
Format: Hardcover
I love this book and it’s so pretty!
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Reviewed in the United States on December 13, 2023
★★★★★ 5
Beautiful Book!
Format: Hardcover
A beautiful edition of one of my childhood favorites!
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Reviewed in the United States on September 22, 2023
★★★★★ 5
You can get this online free, but I bought it. Let Fanon turn your brain inside out.
I actually like the idea of supporting a press that is publishing Fanon.
When I was growing up with my dad working with the SCLC and Dr. Martin Luther King, Jr., as part of the night security crew for the summer marches, I was probably more aware than most Americans -- certainly most Americans outside of the black community -- of how much permeability there was between the nonviolent SCLC, and the Black Panther movement, for which Fanon was a seed influence.
Youth in the SNCC organization, the youth group associated with the SCLC, often went back and forth between SNCC and the Panthers as they developed their activist identity and their ideas of how justice might be achieved.
The phrase "by any means necessary" used by the Panthers often scared the bejeezus out of the white community. But when I sat down with my father -- who was an adherent of formal nonviolence -- he handed me Fanon to read, and told me that it was a valid investigation as to whether violence should be considered if nonviolent means were not entertained by the state.
To my dad, who was a peaceful but fiercely justice-oriented man (for those of you who know the idiom "fire of Amos" he had it), he considered that without the counterpoint of the Panthers, MLK would never have gotten a hearing in Washington DC.
Just the idea that there were revolutionaries in American society looking at American "apartheid" and saying, "We are willing to take care of our own if you separate us. We see our situation as that of a post-colonial slavery society and use the model of African liberation as our model. We are willing to be peaceful if we are given justice in peace, but we do not believe that you are acting in good faith and will use whatever means necessary to see you follow your own promises of justice and see justice for our own people if you will not see that done."
That was actually a step down from Fanon. That was actually optimism.
But all white Americans heard out of any of that was: "...by any means necessary." They didn't think of how they were creating the circumstances that might precipitate violence. That whites had created a system that instituted violence to keep slaves, and later free blacks, contained and preserve power and privilege for the white majority.
It is hard for most Americans to even realize that America -- although we became independent from England -- continued as a colonial nation and economy on our own continent and territory. That all the institutions of the repression and destruction of indigenous and imported-slave cultures that happened "over there" in countries that Europeans colonized far from home, we did at home as a break-away colony, and the Europeans who conquered America never relented, compromised, or acknowledged that colonial reality in the way that the Spanish, Dutch, Portuguese, Italian, French, and British Empires did in their colonial domains.
So Fanon is someone worth reading, not only for Africans, or for African-Americans, but for any American or anyone else in the world who wants to better ponder white privilege in America and how it became so very different from colonial privilege as that faded in Africa, through the lens of this Algerian revolutionary philosopher, who so influenced our Panthers.
I remain committed to nonviolence personally, but I understand intensely how MLK and Malcolm balance each other. And how that can actually lead to better peaceful solutions, in a social justice conflict where the status quo has been preserved by judicial and extrajudicial violence by a superior force.
This is still relevant in puppet regimes all over the world. In client states of capitalist powers and of Russia and China. In the conflicts surrounding Israel, and the conflicts throughout the Middle East and Central Asia that are often couched in sectarian terms or sectarian vs secular terms.
It is vital to understanding countries like Zimbabwe or South Africa, where the dynamics of early black leadership as colonial-wannabes are creating environments of corruption and scandal, and robbing their own people.
Everyone should read Fanon. If you can't afford the book here, you can find it online free. This book, and Black Skin, White Masks, both highly recommended.
If you don't like Marxist/Socialist politics, try to suspend disbelief a bit. The philosophy, sociology, and psychology is amazing.
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Reviewed in the United States on March 28, 2019
★★★★★ 5
The destruction of racism
Format: Paperback
This is a very open and candid view of racism in the early 19th century
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Reviewed in the United States on May 22, 2026
★★★★★ 5
good read
Format: Paperback
classic work on imperialism
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Reviewed in the United States on January 11, 2026