SKU: 31185707592

HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty 0 24tb Upg Svc

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Description

HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty 0 24tb Upg SvcProtect your critical IT investments with HPE Pointnext Tech Care Essential. A post warranty, two year service plan that brings expert on site maintenance, rapid parts and labor replacement, and peace of mind right to your doorstep. Designed for businesses that need predictable support and minimized downtime, this plan delivers reliable, hands on assistance when you need it most. Extended protection beyond warranty: This program provides a dedicated

Protect your critical IT investments with HPE Pointnext Tech Care Essential. A post-warranty, two-year service plan that brings expert on-site maintenance, rapid parts and labor replacement, and peace of mind right to your doorstep. Designed for businesses that need predictable support and minimized downtime, this plan delivers reliable, hands-on assistance when you need it most.

  • Extended protection beyond warranty: This program provides a dedicated two-year service duration after the end of your hardware warranty, ensuring continued access to expert support and expert maintenance without the guesswork of unexpected repair costs.
  • On-site, around-the-clock coverage: With 24x7 availability and a guaranteed 4-hour on-site response for parts and labor, your team won’t wait in a queue. Speed matters when systems are down, and this plan prioritizes fast, local remediation.
  • Includes parts & labor with proactive maintenance: The service covers both parts replacement and labor, helping to keep systems running efficiently and reducing the risk of disruptive outages. It’s a comprehensive approach to reliability that goes beyond simple diagnosis.
  • Clear, predictable costs and outcomes: By consolidating support into a single, time-bound contract, you gain predictable budgeting and fewer surprise expenses, letting you plan for future upgrades and expansions with confidence.

Technical Details of HPE Pointnext Tech Care Essential

  • Service Type: Post Warranty
  • Coverage Period: 2 Years
  • Response Time: 4 hours on-site for parts and labor (distance from customer site within 100 miles)
  • Availability: 24x7x4 Hour On-site Support
  • Inclusions: Parts & Labor, On-site Maintenance
  • Geographic Coverage: Within 100 miles of the customer site
  • Service Focus: Preventive maintenance, rapid repair/replacement, and sustained performance of supported hardware

How to Install HPE Pointnext Tech Care Essential

Important to note: This is a service contract rather than a software or hardware installation. Activation and provisioning are handled through HP’s channel partners or Hewlett Packard Enterprise directly. To initiate coverage, contact your HPE account representative or authorized reseller and provide essential information about your equipment and site.

Steps to get started:

  • Confirm eligibility and plan selection: Verify that your devices are eligible for the Tech Care Essential post-warranty program and choose the two-year on-site coverage tier that matches your environment and uptime requirements.
  • Provide asset details: Supply serial numbers, model names, and a concise asset inventory. Include the installation site address and the preferred points of contact to facilitate scheduling and dispatch.
  • Define service windows and distance: Accept the 4-hour on-site response window and confirm that your site falls within the 100-mile dispatch radius for guaranteed response times.
  • Schedule the initial visit: A certified HPE technician will be dispatched to perform recommended preventive maintenance, inspection, and any required part replacements as part of the onboarding process.
  • Ongoing service delivery: After activation, you’ll receive service credits, scheduling guidelines, and a streamlined incident workflow to ensure rapid resolution of issues as they arise.

Frequently asked questions

  • Q: What does HPE Pointnext Tech Care Essential cover after warranty?

    A: It provides on-site maintenance and support for two years beyond the original warranty, including parts replacement and labor, to help maintain system availability and performance.

  • Q: What is the response time and geographic scope?

    A: The plan offers a guaranteed 4-hour on-site response for parts and labor within a 100-mile radius of the customer site, available 24 hours a day, 7 days a week.

  • Q: Are parts and labor both included?

    A: Yes. The coverage explicitly includes parts required for repair or replacement and the labor to perform those tasks, helping ensure faster restoration and reduced downtime.

  • Q: Is this plan suitable for all HPE hardware?

    A: Tech Care Essential is designed for post-warranty protection and on-site support across eligible HPE assets, with specifics determined by your account team and the product lineup.

  • Q: How do I enroll and activate the service?

    A: Enrollment is completed through your HPE account representative or authorized partner. After submission of asset details and site information, you’ll receive confirmation, scheduling guidance, and service instructions for ongoing coverage.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 31185707592

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4.7 ★★★★★
Based on 21 reviews
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B
Verified Purchase
Bing
Grantham, US
★★★★★ 5
Pleased Customer!
Size: 42, Color: Red With Black Strip
Perfect fit!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 6, 2026
B
Verified Purchase
B. Gross
Los Angeles, US
★★★★★ 4
Reasonable quality, slightly small, definitely unhemmed
Size: 42, Color: White With Black Strip, Size: 42, Color: White With Black Strip
If these pants are the right look for what you want/need, they're a reasonably good quality option. But that said, in practice these looked a little "cheesy" with the black stripe. I can't say for sure that's a result of how the product is made/how it looks, but I just couldn't see myself wearing them. That's assuming I could wear them... In terms of fit, they were slightly small in the waist for both pairs I ordered. I'm not sure what I thought they meant when I read that they were unhemmed, but for those looking for pants to take out of the box and wear... these aren't for you. The ankles are not "finished" and require hemming to make them look acceptable. (This was my fault, so I didn't count off for this)
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 8, 2021
C
Verified Purchase
Chiaro
West Palm Beach, US
★★★★★ 3
They stand out, and are flashy, but sizing is complicated.
Size: 34, Color: Black With White Strip, Size: 34, Color: Black With White Strip
High-quality pants and flashy. The stripe adds a lot of attention for reasons both good and bad. The materials they were made are excellent quality. Pants are thick, but not too thick, and are lightweight, guaranteeing easy movement. Comfortable - could wear these all day. I do love their appearance. They made me feel like a million bucks. :) The only problem is sizing and fit. I normally wear size 34 for waist in jeans and dress pants like these, but the 34 I got didn't fit at all - too tight. So, I ordered a 36, and it fit, but barely. When I sat down, there was too much tightness in my "masculine area". I also ordered a 38, and, well, they were just too big - practically hung off me. A 37 would probably work for me in these, but they don't offer such a size. I have to return the 34 and 38. Will keep the 36, see if I can have it altered in some way. Length was fine. Being 1.86 meters, often the length in these pants is a little on the short side. In the photo, I'm wearing size 36 and the black pair with the gold stripe, which is actually more of a flashy yellow. I liked how I looked in them, but they were a little too tight at times, the belt wasn't even necessary. It enhanced the outfit though, don't you think.
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Reviewed in the United States on July 20, 2025
A
Verified Purchase
Anonymous For Now
Battle Creek, US
★★★★★ 5
Good as a standard "Tuxedo" pants
Size: 42, Color: Black With Red Strip
Red Striping could be wider. These are good as a standard "Tuxedo" pants but if you are looking more fore a "Security Guard" style pants the striping needs to be wider.
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Reviewed in the United States on April 18, 2025
R
Verified Purchase
Roland R
Natrona Heights, US
★★★★★ 5
Runs small in the waist
Size: 34, Color: Black With Black Strip
These are good pants, but as other reviewers have noted, they tend to run small. Order one size up from the size you normally order. I'm a 34 inch waist, and I ordered the 34. They were tight, and I had to have them let out. I may order another pair, and if so, I'll order the 36. Don't be vain. Be smart.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 6, 2015

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