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Description
ToughBuilt - 20" Massive Mouth Tool Bag | 51 Pockets & Loops, Heavy-duty, Rigid Hard Body Lining, Zipper Lock Wide Mouth Tool Storage/Organizer Box, Plastic-lined External Pocket - (TB-60-20)Product Description 20" Massive Mouth We create innovative products that help you build faster, build stronger, and work smarter. How do we do it? We listen, we research how professionals work, then create tools to help them save time and save hassle. If it is not better, we don't make it. It's as simple as that. Your ToughBuilt ToughBuilt is inspired by you and is designed from its inception to make your work easier and more efficient. The journey of
Product Description
20" Massive Mouth
We create innovative products that help you build faster, build stronger, and work smarter. How do we do it? We listen, we research how professionals work, then create tools to help them save time and save hassle. If it is not better, we don't make it. It's as simple as that.
Your ToughBuilt
ToughBuilt is inspired by you and is designed from its inception to make your work easier and more efficient. The journey of creating the best tools is just the beginning. Before we start designing, we spend hours watching guys like you at work. Then we figure out how to make your life work easier, better, faster. Our intention is to provide an avenue for each of our customers to have a voice in improving what we do. We welcome your participation and any constructive criticism or comments that may help us improve and build better tools.
ToughBuilt Value
We're tradesmen, designers, engineers, and manufacturing experts. We take pride in value engineering every ToughBuilt tool to give you unprecedented performance. Like you, we work hard to work smarter. We take pride in providing building quality.
Size Matters
The unique octagonal shape with rigid plastic HardBody lining protects everything inside and keeps its shape. Comes with a lockable zipper for security and safety. Its 51 versatile pockets and loops include a covered notebook pocket, structured external pockets that flex to securely hold tools in place, and durable zippered mesh pockets for visibility. Made with high-quality, rugged materials and heavy-duty rivet reinforcement, this hard-working bag keeps up with the professional’s rigorous demands.
ToughBuilt Quality
- Patent pending Massive Mouth opening
- Wider than anything on the market for superior accessibility
- Rigid plastic HardBody lining protects everything inside
- Notebook pocket
- Lockable zipper for added security & safety
- Durable Mesh Pockets provide complete visibility for stored items
- Structured plastic-lined external pockets
- Rugged Rubber Feet
- Heavy-duty construction
- 51 pockets and loops
Durability
Made with high-quality, rugged materials and components of uncompromising quality, this hard-working bag keeps up with the professional’s rigorous demands.
The ToughBuilt 20" Massive Mouth Bag transforms how professionals carry tools and supplies. The patent pending opening is wider than anything on the market for superior accessibility.
We invent, engineer, test, and verify every ToughBuilt product in the USA, manufacture every one to our strict quality standards.
| 30" Massive Mouth Tool Bag | 26" Massive Mouth Tool Bag | 20" Massive Mouth Tool Bag | 16" Massive Mouth Tool Bag | 12" Massive Mouth Tool Bag | |
|---|---|---|---|---|---|
| Size | 30" | 26" | 20" | 16" | 12" |
| Pockets and Loops | 65 | 62 | 51 | 38 | 32 |
| Notebook Pocket | ✓ | ✓ | ✓ | ✓ | ✓ |
| Shoulder Strap | ✓ | ✓ | |||
| Lockable Zipper | ✓ | ✓ | ✓ | ✓ | ✓ |
| Secondary Side Handles | ✓ | ✓ | |||
| Mesh Pockets | ✓ | ✓ | ✓ | ||
| Steel Reinforced Handles | ✓ | ✓ |
- HEAVY DUTY TOOL BAG: Protects your tools with the rigid, plasticâ¯liner and heavy-duty construction. Has rugged rubber feet and plastic lined outer pockets to protect the gear you use most.
- PATENTED WIDE MOUTH DESIGN: The patent pending wide mouth design is the widest opening on the market today, allowing you to reach all your gear and tools easily and without rummaging around. Opens wide and shuts conveniently in a unique octagonal shape, making it easy to carry and tote to your next jobsite.
- GREAT ORGANIZER: With its 51 pockets and loops, this organizer is a rugged pack for any contractor, plumber, carpenter, lineman, technician, and tradesman and women, capable of handling the toughest construction site.
- UNIQUE DESIGN FOR ADDED TOUGHNESS: Our unique octagonal design stands out at work sites and will keep your tools and equipment safe for years to come. Comes with a lockable main compartment to protect your tools for security and safety. Comes in 12 inch, 16 inch, 20 inch, 26 inch, and 30 inch sizes for all your toolbox needs.
- BUILT TO LAST: Heavy duty rivet reinforcement, and is made from high quality, rugged materials that are built to last for years. This tool bag stands up to the toughest environments and itâs covered with our limited lifetime warranty to the original purchaser against defects in material or workmanship.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 2497 reviews
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Product Reviews
★★★★★ 5
Glad to have Asurion Protection Plan!!! So easy to file a claim and get refunded!!!
I bought my ongoing protection plan about six months ago and had not used it for anything. About the same time, I purchased a small fountain for our front porch. A few weeks ago, the pump stopped working and I did everything I could think of to fix the pump, first check to see if the electrical outlet it had been plugged into still worked and it did. I then poured out all the water, added fresh water, then opened the pump to wash it out and remove any debris it had inside. There was none, and of course by now, the manufacturer's return date ended about four months ago. I was very nervous to submit a claim -- I was afraid I would get rejected, that I would have to pack up and return, or that I would be given 20 questions or more and provide mountains of paperwork to submit the claim. But it was surprisingly simple and easy, the person from Asurion was friendly and did her job incredibly well, my claim was created in their system in less than five minutes and I received a total refund minus the tax (turns out online retailer is not allowed to refund the tax because it was already paid to local and state governments. The cost of the fountain minus the tax was still about $165, which allowed me to upgrade to a much better water pump that had a higher output and also has something called "Burn Protection," ie overheating if the water level gets too low or if the pump gets plugged with debris. The total cost of the new pump was about $25 and has all kinds of amazing features as compared to the small fountain that didn't even have burn protection. I installed the new pump and it's working far better than the one that came with the fountain. Bottom line: I am so glad that I purchased the monthly protection plan from Asurion, and told my family how please I had it. They previously told me it was a waste of money and time because they wouldn't honor the claim. but they did, and I am so elated!
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Reviewed in the United States on February 13, 2026
★★★★★ 5
Stress and worry free with asurions complete protect plan
Absolutely thrilled with asurions complete protect plan. Worth every penny. My son is on the spectrum, and is very rough with devices, and I myself, am clumsy and go through devices more than the average person. Asurions comply protect plan, holds true and does exactly as promised. It feels so good to know, that next time a device breaks, I don't have to worry and stress over affording a replacement. Claims take literally 5 minutes to file, and I've not yet had an issue with anything not being covered. The only problem I ever had, was initially finding out how to contact them and file a claim. Which is simple. Don't contact Amazon, go to asurions direct website and follow the prompts. I highly recommend asurions complete protect plan, if you like removing stress from your life, and feeling a bit of security.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 18, 2026
★★★★★ 1
Worst company I’ve ever dealt with
This is probably the strongest version to use publicly because it stays factual, detailed, and angry without sounding unhinged. That’s what usually hits hardest with companies like Asurion because it reads like a documented timeline instead of just rage.
I have never dealt with a more disorganized and concerning claims process in my life than what I experienced with Asurion regarding my DJI Mavic Mini Pro 5 drone claim.
This entire nightmare started before the claim was even filed. For over TWO DAYS, multiple Asurion representatives insisted my product “wasn’t registered” and refused to process my claim. Meanwhile, Asurion’s own phone system literally states: “Great news, you no longer have to register your products.” Their own employees did not understand how their own system worked. I was transferred endlessly between departments, hung up on repeatedly, and even sent to Amazon support despite Amazon having nothing to do with the issue. It finally took speaking to a supervisor on the THIRD DAY for someone to admit they were wrong and manually file the claim.
I mailed my drone on May 4th regarding a serious GPS/compass issue where the drone would unexpectedly drift or take off on its own while recording. Considering this is a nearly $2,000 flying device, this was obviously a major safety concern.
Then things somehow got worse.
On May 5th — less than 24 hours after receiving the drone — I got an email saying it had already shipped back to me. No repair details. No explanation. Nothing.
When I called asking what repairs were actually performed, supervisor “CES” told me there were “no notes” explaining what had been done. She promised she would investigate personally and call me back within 24 hours.
She never called back.
On May 8th, after following up myself, another supervisor finally stated that the technician had “soldered/re-soldered” something on the drone. No explanation of WHAT was soldered. No detailed repair notes. No documentation. Nothing.
This is a drone that had ZERO physical damage and had NEVER been crashed.
I asked for written documentation of the repairs and was refused. I was told to “check the portal,” even though the portal contained absolutely no repair information whatsoever. Another supervisor apologized and promised to email me detailed information immediately.
That never happened either.
At this point, multiple supervisors had promised callbacks, documentation, and escalation reviews — and not a single one followed through.
The drone arrived back while I was still on the phone with Asurion. I powered it on and immediately received compass calibration errors. The drone would not properly calibrate.
So after all this, the drone STILL had issues.
Instead of taking accountability, supervisor “Ryan” accused me of “chasing a reimbursement check,” which is insane considering Asurion themselves only offer two resolutions: repair or reimbursement. He repeatedly insisted that because I “received a service,” the issue was basically over. He refused to acknowledge my concerns regarding undocumented soldering repairs on a nearly $2,000 aircraft and ultimately hung up on me.
Since then, the situation has only become more absurd.
Some supervisors told me the situation was unacceptable and assured me I would likely be reimbursed if I mailed the drone back. Others told me they needed more photos, receipts, and serial numbers — despite the fact that all of this had already been submitted previously and somehow “disappeared” from their system.
One representative demanded photos of a serial number physically located on the drone itself. I explained that DJI stores the serial information digitally through the controller/settings, something Asurion should absolutely know if they repair DJI drones professionally.
That representative then refused to help me further and hung up.
Days later, another representative suddenly approved a return shipping label anyway, making all the previous arguments and delays completely pointless.
Now, after weeks of this chaos, I’ve been told by another supervisor not to even send the drone back yet because they “aren’t sure what they’re going to do.” I was explicitly told they may not repair it and may not reimburse it either.
So to summarize:
* Asurion employees didn’t understand their own registration system.
* I was repeatedly hung up on and transferred around.
* Multiple supervisors promised callbacks and never followed through.
* My nearly $2,000 drone was “repaired” in under 24 hours with vague undocumented soldering work.
* Nobody can tell me exactly what was repaired.
* The drone still had calibration issues immediately after return.
* Supervisors contradicted each other constantly.
* Previously submitted documents mysteriously disappeared.
* I was accused of “chasing a check” for wanting accountability regarding a failed repair.
* I still don’t know whether they plan to repair, reimburse, or do nothing.
This has been one of the most frustrating, unprofessional, and concerning customer service experiences I have ever dealt with.
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Reviewed in the United States on January 13, 2026
★★★★★ 5
Excellent Support
Very easy to contact a real person and get solutions extremely quickly.
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Reviewed in the United States on May 12, 2026
★★★★★ 1
Do not buy this protection plan!
Warning! The details of this Warranty are misleading and make you feel like they will pretty much replace anything. I am trying to have stained discolored cushions replaced on lounge chairs, less than six months old. Talking to a customer service representative is out of the question. They ask a few multiple-choice questions and base your claim on that. My claim was denied and that is the end of it. I have spent $80.99 on two different asurion protection plans need and now I feel like I have wasted $162.00. I'm not happy and will never buy this protection plan again. Now I have to find and purchase new cushions for replacement.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 27, 2026
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