SKU: 24442442311

Charm Frameless LED Makeup Mirror 5x/1x Hardwired - Electric Mirror

Sale price$195.62 Regular price$217.35
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Description

Charm Frameless LED Makeup Mirror 5x/1x Hardwired - Electric MirrorThe Electric Mirror Company's newest release is the Charm Hardwired makeup mirror. It is sleek looking with its edge to edge corrosion resistant mirror glass and is lighted by 3,000k LEDs on both the 5x and the 1x side. The head swivels and tilts and the double articulated arm pivots at the base and at the "knuckle" giving an unparalleled ability to adjust the viewing angle for both near and far viewing. UL and cUL listed. Can be wired for 120V or

The Electric Mirror Company's newest release is the Charm Hardwired makeup mirror. It is sleek looking with its edge-to-edge corrosion-resistant mirror glass and is lighted by 3,000k LEDs on both the 5x and the 1x side. The head swivels and tilts and the double articulated arm pivots at the base and at the "knuckle" giving an unparalleled ability to adjust the viewing angle for both near and far viewing. UL and cUL listed.

Can be wired for 120V or 240V. Hardwired mirrors should be installed by a licensed electrician.


Installation Instructions  
Features
  • Electric Mirror Charm Hardwired L.E.D. make up mirror is reversible from 5x to 1x (normal view) and appears frameless ; the corrosion-resistant mirror glass is edge-to-edge. Finished in Polished Stainless
  • The mirror is illuminated by bright LEDs arranged in a halo all around the viewing area. LED halo lighting is at 3,000 degrees Kelvin - that's virtually identical to indoor lighting.
  • The mirror section diameter is 8" with a 5.9" viewing area. Maximum extension is 12.20". This is a very high quality mirror and an excellent choice for those many customers that find the other hardwired mirrors too large for their space.
  • The on/off switch is on the mounting plate, saving the expense of installing a separate electrical wall switch. And it's more convenient. Fits a 3-1/2" or 4" standard electrical box.
  • The mirror is UL Approved in the US and Canada for 120 or 240 volts and is covered by a 1-Year Manufacturer's Warranty.
Buyer's Guide

Mirror Buyer's Guide

Magnification: Don't make the mistake of automatically opting for the greatest magnification offered. Most people are surprised to find how strong that might be. Most cosmetic-counter mirrors have 3x or 5x magnification power, but our most popular magnification power is 5x.  Indeed if you have vision problems or you have particularly critical tasks to accomplish, then go for the higher magnification mirrors - we have some up to 15x magnification.  (To give you a basis of comparison, a jeweler's loop is 10x power.)


Factors other than the magnification itself affect the quality of the image you see.  The size of the mirror is an important factor.  When two mirrors with the same magnification are compared, the larger size mirror always wins - both for image clarity and freedom from distortion.

Tilt and Swivel: Every wall mounted mirror we carry both tilts and swivels.  Swivel is usually 360° or close to it.  Tilt is usually 15° up or down - sometimes more.   A double-arm wall-mounted mirror has more capability than a single-arm mirror because in addition to rotating at the mirror pivot, you can also rotate through 360° or almost, at the elbow.


Distortion: All magnification-mirrors distort the image.   If they didn't, they wouldn't magnify anything.  The reason for this is that the mirrors magnify by using bent glass to form a sort of lens which does the magnification.  The larger the magnification, the greater the bend in the glass and the greater the distortion.  The center portion of the mirror, at any magnification level, always has the least distortion.  In a larger mirror, the absolute size of the center section is relatively larger, and therefore the area of least distortion is larger.   This is the main reason a larger mirror is preferable.


Expensive Mirrors: All of our mirrors are high quality mirrors, usually better quality than those found in big-box stores; both for image and finish.  But some of our mirrors are dramatically more expensive than others. The reasons are manifold. The "expensive" mirrors have silver-backed glass forming the image, rather than aluminum-backed glass.   The larger mirror sizes of the more expensive mirrors are much more difficult to produce correctly but once you've seen the difference in the larger image it's hard to go back.   The plating on our Miroir Brot mirrors is thick and perfect, as is the finish itself - tiny imperfections are simply not present.  Lastly, the expensive-mirror frames themselves are solid brass or triple-plated steel and heavily built - as these mirrors are often used in hotels and need to be able to take abuse.


Fluorescent, Incandescent, or LED: The long and the short of this is that it's what you prefer that counts.  All of our fluorescent-lighted or LED mirrors are so noted.


Our mirrors use only color-corrected fluorescent lamps and LED lamps, which approximate daylight or indoor lighting - your choice in most cases. They do not have the green tinge of commercial indoor fluorescent lighting - which people find objectionable. (See full explanation below.) Even so, daylight is not always preferable. Light from incandescent lighting or "regular" light bulbs usually used indoors, is often preferred by many.


A feature of modern fluorescent lamps is that greatly reduced wattage produces light output perhaps four times the wattage consumed - and the lamps stay cool.   LED lamps consume even less electricity, stay cooler and last 50,000 hours on average.  That's 6 years of continuous usage 24 hours a day, 7 days a week.


Lighting color is measured in degrees Kelvin. Running through the spectrum, the higher the Kelvin temperature, the closer to pure white light.  The light on bright sunny day with blue sky measures 5,600° Kelvin.   A very bright day with a cloud-covered sky weighs in at 6,000° Kelvin.  An incandescent (regular) bulb gives off light at approximately 3,200° Kelvin.  This is quite yellow, as evidenced by photographs taken by lamp-light.  But our eyes are used to the color and in most circumstances it looks normal if not pleasing.  By contrast, most fluorescent lighting is a color called "cool white" used because it is the cheapest color to produce. Cool-white is 4,600° Kelvin and definitely green. Any photo taken under cool-whites looks green to the viewer.  A color-corrected fluorescent used in our mirrors usually run between 5,000° and 5,400° Kelvin, and approximates blue-sky daylight.  The closer to daylight color the more expensive the bulb.  


So where does this leave us?   With the exception of cool-white fluorescent, most people find color-corrected fluorescent lamps and most LEDs agreeable, as they do regular incandescent lamps - it's purely a matter of preference.


Switch on Base: Putting a switch on the electrical cord is the cheapest way to include a switch. 99% of our makeup mirrors do not have a switch on the cord - but have a switch on the base or mounting plate of the mirror.


Hardwired Mirrors: Hardwired mirrors are intended to be installed by a licensed electrician and connected to the house wiring.   All of our hardwired mirrors are marked "HARDWIRED" on the website.   Also, all of our hardwired mirrors have a switch on the mirror itself, so your electrician need not install a separate switch.


Electrician's instructions

  • All of our hardwired mirrors have the switch on the base or on the mounting plate. No other switch is required. Also note that each of our hardwired mirrors tilts vertically and swings horizontally.
  • Install a 4" octagon box on a CGFI line, flush with the mounting surface at a height determined by the user. Remember, the center of the mirror is usually higher than the mounting plate center by somewhat more than half the diameter of the mirror frame.  The box should be capable of supporting 10 lbs. (The mirror doesn't weigh 10 lbs., but remember it may be on an arm as long as 20".)
  • NOTE: Hardwired mirrors, once connected electrically, are non-refundable.

Gifts: Makeup mirrors make excellent gifts.  18k Gold or Brass are the best finishes for use in rooms other than bathrooms, while most bathrooms have chrome fixtures, and chrome-framed mirrors should be at the top of the list.  Consider the situation at your recipient's home... their style and preferences, and whether or not they'd want a lighted or unlighted mirror; and if lighted and wall-mounted, whether it should be hard-wired or plug-in.


Bulk Commercial Orders, and Hotels: Let us know what you need, by contacting customer service.


Returns: In accordance with our Refund Policy most mirrors can be returned for a full merchandise refund provided they are returned according to our regular refund procedures.  Custom-made mirrors are non-refundable except for manufacturing defects - extremely rare.  Also non-refundable are hardwired mirrors that have been electrically connected.  A restocking fee of $10 is required for all mirrors with greater than 7x magnification.


Major Brands Only
At PMM we carry only better to best mirror brands.  These even the least expensive of our mirrors will exceed in quality, most of those found at "big-box stores."

99% of our makeup-mirrors are glass (i.e., not plastic) and those that are not are clearly specified.  Similarly 99% of our lighted mirrors have switches on the base or mounting plate - not on the cord.   Vanity-table mirrors all have padded, weighted bases.


  • Aptations makeup mirrors including Kimball & Young, First Impressions, Clear Mirror, and Mirror Image makeup mirrors are an upper mid-priced line of high-quality Makeup Mirrors and come with a 3-year Manufacturer's Warranty.  Finishes include Chrome, Gold, Brushed Nickel, Polished Nickel, and Italian Bronze.  Magnifications run from 3x to 10x with many lighted, reversible, and hardwired mirrors as well as a many cool-running LED-lighted mirrors.
  • Jerdon Style makeup mirrors are a mid-priced line that compares favorably with most in this price range.  Exceptional values may be found in their quality mirrors.
  • Miroir Brot mirrors are made in Paris France and hold the world standard for supreme quality.  A Miroir Brot mirror is truly a luxury for those able to afford one.  Each Miroir Brot makeup mirror is shipped directly to your door from Paris.
  • Sharper Image mirrors have numerous clever and useful innovations in their line of high-tech makeup mirrors.
Magnification Guide

Makeup Mirror Magnification Comparison


These images are an approximation and may not be 100% accurate but they are useful as a basis for comparison. &nbspThe image you will actually see in the mirror is dependent upon several factors in addition to magnification power; including the size of the mirror, the viewing distance from mirror, and the quality of the lens.


Magnification Approximate
View
Viewing
Distance
Focal Length
3x Face, Hair, and Neck 10" - 13" 16"
5x Face and Some Hair or Some Neck 8" - 9" 11"-12"
7x Part of Face 5" - 6" 6" - 7"
10x Eyes and Nose 3" - 4" 3.5"
15x Eyes 2" 2"

There is no industry standard for specifying magnification power for makeup mirrors.  This opens the door to a high degree of subjectivity on the part of manufacturers when they describe the magnification power of their mirrors.  To ensure you're getting what you expect it is best to rely to the integrity of high quality makeup mirror manufacturers.


Don't make the mistake of opting for the highest magnification offered.  Most people are surprised to find how strong that might be.  Many find the 15x and greater mirrors much too strong and the viewing distance of approximately 2 inches, much too close for comfortable viewing.


For comparison purposes, most cosmetic-counter makeup mirrors have magnification powers between 3x and 7x.  Our most popular magnification power is 5x.  Indeed if you have vision problems or you have particularly critical tasks to accomplish, then you may want to opt for an extreme magnification makeup mirror. As an additional reference point: A jeweler's loop, used to inspect diamonds, is 10x power.


Factors other than the magnification affect the quality of the image you see.  The size of the makeup mirror is an important factor.  When two makeup mirrors are compared that both have the same magnification, glass quality, and silver-back quality, the larger size makeup mirror always wins - both for image clarity and freedom from distortion.  There is a simple reason for this.  Magnification is achieved by shaping the glass to a convex lens.  It is impossible to have zero distortion, but the center of the glass/mirror/lens is the point of least distortion.  The larger the mirror, the larger the center, and the less apparent distortion.


The quality of the glass and whether or not it's backed with pure silver or aluminum are two other important factors to consider.  And finally the quality of the material used for the frame and other metal parts is important if the mirror is to be used in a humid location such near a shower or bath.


Installation Guide
3,500k vs. 5,500k

Color Temperature Comparison



Color Temperature is not Brightness Color temperature describes the color of the light.

The color temperature of any light bulb, including LEDs is measured in degrees Kelvin ("k").  The higher the color temperature, the closer the light is to pure white light at 10,000° K.  A blue sky sunny day at noon has a color temperature of about 5,500° K.  On a very bright cloud-covered day, the sky registers a color temperature closer to white, of about 6,500° K., while a "regular" incandescent light bulb has a color temperature of about 2,700° K.

The color temperature of the lighting in your mirror may affect the way you apply your makeup and then how it's viewed by others, in a real-life situation.  It's best, therefore, to choose a lighted makeup mirror with a color temperature to approximate your most frequent environment.

Many of our LED mirrors have their color temperature specified. And some makeup mirrors have adjustable or switchable color temperatures.  For those where color temperature is not specified a reasonable guide is this: For incandescent bulbs, a color temperature of around 3,000° K. is normal. LEDs with no color temperature specification often have color temperatures around 4,000° K. The chart at right can serve as a guide.


If you're planning for an outdoor day, the higher the color temperature the better. For evenings on the town, 2,700&deb; K. to 3,500° K. is best. For office environment lighting conditions, color temperatures around 4,500° K. provide the closest match.
About Electric Mirror
Electric Mirror is leader, globally, in Lighted Mirrors and Mirror TV Technologyâ„¢. They have been serving hospitality and residential customers for over sixteen years with product lines that include Lighted Mirrors, Mirror TVs, Waterproof TVs, Mirrored Cabinets, Corridor Lighting, Wardrobe Mirrors, and Makeup Mirrors.  Electric Mirror's mirrors are sold in every continent and in scores of countries around the world.

Selecting Electric Mirror, you can take an important step in reducing your carbon footprint and at the same time, beautifying the world in which we live.  The Electric Mirror commitment to the environment has given rise to their Beautiful World™ Initiative comprising environmentally-friendly technologies that result in products that cut energy costs and maintenance requirements.

Electric Mirror's makeup mirrors easily communicate their flawless luxury to discerning homeowners and hotel guests around the world.

Headquartered in Everett, WA, Electric Mirror employs over 350 individuals.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 24442442311

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2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
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Reviewed in the United States on April 2, 2015

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